Terms & Conditions
Welcome to TUURAA. By accessing or using our website www.tuuraa.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
If you do not agree with any part of these terms, please do not use our website.
General
These Terms & Conditions govern your use of the TUURAA website and the purchase of products from our online store.
By using this website, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian.
- The information you provide during purchase is accurate and complete.
- You will not misuse the website for any illegal or unauthorized purpose.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Products & Pricing
We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate.
However:
- Slight color variations may occur due to screen settings.
- Product availability may change without prior notice.
- Prices are subject to change at any time.
In case of a pricing or product information error, we reserve the right to cancel or refuse any order.
Orders
Once an order is placed on TUURAA, you will receive an order confirmation email.
TUURAA reserves the right to:
- Cancel or refuse any order
- Limit quantities purchased
- Cancel orders suspected of fraud or unauthorized activity
If an order is cancelled after payment, the refund will be processed to the original payment method.
Payments
We accept payments through secure payment gateways available on our website.
Accepted payment methods may include:
- Credit Card
- Debit Card
- UPI
- Net Banking
- Wallets
- Cash on Delivery (if available)
All payments are processed through secure third-party payment providers.
Shipping & Delivery
We aim to process and ship orders as quickly as possible.
- Orders are usually processed within 1–3 business days.
- Delivery timelines may vary depending on the location.
Delays may occur due to:
- Courier service issues
- Weather conditions
- Public holidays
- Unexpected circumstances
TUURAA is not responsible for delays caused by courier partners.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please refer to the dedicated Return & Refund Policy page on our website for detailed information regarding:
- Eligibility for returns
- Return time frame
- Refund processing
Intellectual Property
All content on this website including:
- Logos
- Images
- Product designs
- Graphics
- Text
- Website design
are the property of TUURAA and are protected by intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Limitation of Liability
TUURAA shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of the website
- Delay or inability to access the website
- Errors or inaccuracies in product information
User Conduct
Users must not:
- Use the website for unlawful activities
- Attempt to hack or disrupt the website
- Submit false or misleading information
- Violate any applicable laws
Violation of these terms may result in suspension or termination of access.
Third-Party Links
Our website may contain links to third-party websites.
TUURAA is not responsible for the content, policies, or practices of these external websites.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these terms shall be subject to the jurisdiction of the appropriate courts in India.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@tuuraa.com
Website: www.tuuraa.com